Effective Date: Nov 19, 2024
Syncera AI is a DBA of Just Conversion Marketing, LLC

Welcome to Syncera AI (“Syncera,” “we,” “us,” or “our”), a platform providing AI-driven lead engagement and qualification solutions. By accessing or using our services, you agree to comply with these Terms and Conditions (“Terms”).

1. Acceptance of Terms

By accessing or using Syncera AI, you agree to these Terms, including any updates. If you do not agree, discontinue use immediately.

2. Services Provided

Syncera AI enhances lead management through advanced AI, automation, and CRM integrations. Users are responsible for ensuring their usage complies with applicable laws and regulations.

3. Prohibited Activities

Users agree not to:

• Use Syncera AI for spam, harassment, or activities violating anti-spam regulations such as the CAN-SPAM Act, GDPR, or similar laws.
• Input false, misleading, or illegal data into the system.
• Circumvent or manipulate Syncera AI’s systems, security measures, or usage limits.
• Reverse engineer, copy, or replicate any part of Syncera AI’s platform.
• Develop competing platforms or services using Syncera AI’s tools, features, or vendor relationships.

We reserve the right to monitor usage and enforce these restrictions, including suspension or termination of access.

4. Intellectual Property

All Syncera platform features, designs, trademarks, and code are owned by Just Conversion Marketing, LLC and its associated partners. Users are granted a non-exclusive, revocable license to use Syncera AI for its intended purpose.

You may not:

• Claim ownership of or attempt to resell Syncera AI’s intellectual property without expressed written permission.
• Share proprietary information or access with unauthorized parties.

5. Vendor and Relationship Protections

Users may not directly engage with Syncera AI’s vendors, partners, or service providers to bypass Syncera AI’s services or create competing platforms. Users may work with other vendors but cannot exploit Syncera AI’s relationships to recreate similar offerings.

6. Compliance Responsibility

Users are responsible for:

• Complying with all applicable laws and regulations, including but not limited to advertising, privacy, and data protection laws (e.g., GDPR, HIPAA).
• Ensuring Syncera AI’s usage complies with industry standards specific to their location or business.

Syncera AI is not responsible for non-compliance stemming from user actions.

7. Payments, Refunds, and Usage

• Usage Costs: Users are responsible for all charges beyond subscription allowances, including extra minutes, calls, or ad spend incurred on connected platforms.
• Refund Policy: Subscriptions are non-refundable.
• Cancellation Policy:
  • Monthly subscriptions must be canceled at least two (2) days before the renewal date.
  • Annual subscriptions must be canceled at least thirty (30) days before the renewal date.

8. Service Modifications and Termination

• Syncera AI reserves the right to modify or discontinue any feature with reasonable notice.
• We may terminate your access for violation of these Terms or misuse of the platform.

9. Liability Limitations

Syncera AI is not liable for:

• Service interruptions due to user misuse or third-party issues.
• Indirect, incidental, or consequential damages arising from use of the platform.

The platform is provided “as-is” and “as available” without guarantees of uptime or results.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Insert State]. Any disputes will be resolved through binding arbitration under [Insert Arbitration Rules].

11. Force Majeure

Syncera AI is not responsible for service disruptions caused by events beyond its control, including natural disasters, cyberattacks, or third-party outages.

12. Contact Information

For inquiries, contact us at contact@syncera.ai.